Online Store Help
How do I sign in to this site?
To sign in to your customer account, click My Account on the bottom menu bar and enter your e-mail address and a link will be emailed to you.
How do I sign out of this site?
To sign out of your customer account, click Sign Out on the Account page.
What if I forgot my password?
If you have forgotten your password, no worries, simply click My Account on the bottom menu bar and we will send you a login email link.
How do I become a registered user for this site?
To become a registered member of this site, you simply order a product and enter your email during checkout.
How do I add an item to my shopping bag?
To add an item to your shopping bag, on any Product details page enter the quantity you wish to purchase in the quantity field and then click Add to Bag button.
How do I remove an item from my shopping cart?
To remove a single item from your shopping cart, click the x box next to the item you wish to remove from the left list in your shopping cart.
How do I remove all of the products in my shopping cart?
To remove all of the items currently in your shopping cart, click the x box next to each item in your shopping cart.
Who can I contact if I have questions?
Please click Contact Us on the menu bar to learn how to reach us regarding any questions or issues you may have. Feel free to contact us, or fill out the Contact Request form and we will contact you.
Is my credit card information secure through this site?
YES! Your credit card information is protected with a secure SSL Certificate that encrypts all of your transactions through our site with industry-standard secure sockets layer (SSL) technology. If the online store accepts credit cards, rest assured that both your credit card information and personal information are protected.
Can I update my account contact information?
To update your contact information you must first Sign In. Click My Account on the menu bar to access your account information. Select the Profile for which you wish to update the contact information. Make your changes and then click Save.
Can I change my e-mail address and password?
To update your e-mail address and password you must first Sign In. Click My Account on the bottom menu bar to access your account information and then select edit next to your E-mail Address from the Account menu. You may update your e-mail address, first and last name, then click Save.
Can I view my previous orders placed on this site?
To view your order history you must first Sign In. Click My Account on the bottom menu bar to access your account information. See Orders on the My Account page.
Can I provide special instructions with my order?
You can include special instructions for orders during checkout. In your shopping cart, click Checkout. On the Payment page, type your special instructions or comments in the Order Comments text box. The store owner will receive these instructions along with the order. Click Place Order to continue with the checkout process.